This policy explains how Providence LLC, doing business as Providence Home Partners ("we", "us"), collects, uses and protects information when you use providencehomepartners.com or contact us.
Information we collect
- Information you give us: name, phone number, email, property address, and details about your property, mortgage and situation.
- Communications: records of calls, voicemails and text messages with us. Calls may be recorded, and we will tell you when they are.
- Website data: basic technical information such as browser type, pages visited and approximate location, collected through standard server logs and cookies.
How we use it
- To respond to you, evaluate your property and make offers.
- To contact you by phone, text or email when you have agreed to that.
- To run and improve our business and website, and to meet legal obligations.
Text messages and phone numbers
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use your mobile number only to send you the text messages you agreed to receive about your own property inquiry. We do not send text messages on behalf of anyone else.
When we share information
We share information only with service providers who help us operate (such as phone, email, hosting and CRM providers), title and escrow companies and attorneys involved in a transaction you take part in, and when required by law. We never sell your personal information. Text-messaging opt-in data and consent are excluded from all of this sharing and are never shared with any third party.
Your choices
- Reply STOP to any text to stop receiving texts.
- Ask us to stop calling or emailing you at any time.
- Ask us to see, correct or delete your information by emailing info@providencehomepartners.com.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Children
Our website is not intended for anyone under 18.
Changes
We may update this policy and will post the new date above.
Contact
Providence LLC · info@providencehomepartners.com · (469) 649-8263