This policy explains how Providence LLC, doing business as Providence Home Partners ("we", "us"), collects, uses and protects information when you use providencehomepartners.com or contact us.
Information we collect
- Information you give us: name, phone number, email, property address, and details about your property, mortgage and situation.
- Communications: records of calls, voicemails and text messages with us. Calls may be recorded, and we will tell you when they are.
- Website data: basic technical information such as browser type, pages visited and approximate location, collected through standard server logs and cookies.
How we use it
- To respond to you, evaluate your property and make offers.
- To contact you by phone, text or email when you have agreed to that.
- To run and improve our business and website, and to meet legal obligations.
Text messages and phone numbers
We do not sell, rent or share your mobile phone number or text-message consent with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers who help us send messages (for example, our phone carrier and messaging platform), and only to deliver our messages.
When we share information
We share information only with service providers who help us operate (such as phone, email, hosting and CRM providers), title and escrow companies and attorneys involved in a transaction you take part in, and when required by law. We never sell your personal information.
Your choices
- Reply STOP to any text to stop receiving texts.
- Ask us to stop calling or emailing you at any time.
- Ask us to see, correct or delete your information by emailing info@providencehomepartners.com.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Children
Our website is not intended for anyone under 18.
Changes
We may update this policy and will post the new date above.
Contact
Providence LLC · info@providencehomepartners.com · (469) 649-8263